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Order Processing Time

• Orders are processed within 2–5 business days after payment and verification of all legal requirements.
• Orders may be delayed if additional documentation is required to comply with local, state, or federal regulations.

Shipping Methods and Carriers

• We ship via licensed carriers authorized to transport weapons, ensuring compliance with all applicable laws.
• Available shipping options: Standard (ground), Expedited, and Express.
• All shipments require adult signature upon delivery.

Shipping Costs

• Shipping fees are calculated based on item type, destination, and shipping method.
• Due to regulatory requirements, shipping costs for weapons may be higher than standard items.

Shipping Restrictions

• We do not ship weapons to P.O. boxes, international destinations, or any jurisdiction where such items are prohibited by law.
• Customers are responsible for ensuring compliance with their local laws before ordering.
• Orders may be canceled if shipping is restricted to the delivery address.

Legal Compliance

• All orders are subject to verification of age and eligibility, including background checks where required by law.
• Additional documentation may be requested to complete your order.

Tracking and Delivery

• Tracking information will be provided once the order is shipped.
• Delivery times vary by shipping method and destination, ranging from 3–10 business days after processing.

Lost or Damaged Packages

• Contact us immediately if your package is lost or damaged in transit.
• Claims must be filed within 7 days of the expected delivery date.

Returns and Exchanges

• Due to the nature of our products, all sales are final unless the item is defective or shipped in error.
• For eligible returns, contact customer service within 3 days of receipt.

Contact Information

• For questions or concerns about shipping, please contact our support team at info@bharat-ops.com/ +91 9818701926.

Introduction

Thank you for shopping with Bharat OPS. We strive to ensure your satisfaction with your purchase. If you are unhappy, we offer returns and refunds under the terms below.

Returns

• You may return eligible items within 30 days of receiving your order.
• Items must be unused, in original condition, with tags attached, and in the original packaging.
• Certain products (e.g., perishable goods, personalized items, final sale items) are non-returnable. These will be marked on the product page.

Refunds

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 7–10 business days.
• Shipping charges are non-refundable unless the item is defective or we sent the wrong item.

Exchanges

• Exchanges are available for defective or damaged items. Contact us within 30 days to arrange an exchange.

Return Process

• To initiate a return, reply to your order confirmation email or contact our customer service at contact email/phone.
• We will provide a return shipping label if the item is defective or incorrect; otherwise, you are responsible for return shipping costs.
• Pack the item securely and send it to the address provided.

Additional Information

• Returned items that do not meet the above conditions will not be accepted and will be sent back to you.
• For any questions, please contact our support team at the contact details.

Policy Updates

We reserve the right to update this policy at any time. Changes will be posted on this page.