Return Policy
Introduction
Thank you for shopping with Bharat OPS. We strive to ensure your satisfaction with your purchase. If you are unhappy, we offer returns and refunds under the terms below.
Returns
- You may return eligible items within 30 days of receiving your order.
- Items must be unused, in original condition, with tags attached, and in the original packaging.
- Certain products (e.g., perishable goods, personalized items, final sale items) are non-returnable. These will be marked on the product page.
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7–10 business days.
- Shipping charges are non-refundable unless the item is defective or we sent the wrong item.
Exchanges
- Exchanges are available for defective or damaged items. Contact us within 30 days to arrange an exchange.
Return Process
- To initiate a return, reply to your order confirmation email or contact our customer service at contact email/phone.
- We will provide a return shipping label if the item is defective or incorrect; otherwise, you are responsible for return shipping costs.
- Pack the item securely and send it to the address provided.
Additional Information
- Returned items that do not meet the above conditions will not be accepted and will be sent back to you.
- For any questions, please contact our support team at the contact details.
Policy Updates
We reserve the right to update this policy at any time. Changes will be posted on this page.